Track a Privacy Request

Enter the reference code from your confirmation email plus the email address you used. We ask for both so nobody else can look up your request. Need to start one? Submit a privacy request.

• Received — logged and queued. You get a confirmation email right away.
• In review — we are verifying identity and gathering your data.
• Completed — we finished acting on the request and emailed you the outcome.
• Closed without action — we could not verify or lawfully act on it. The reason is shown here and emailed to you; you may appeal by replying.

Lost your reference? Email BidPopAdmin@gmail.com from the address you submitted with.

What do I need to check the status of my request?

You need the reference code shown when you submitted the request, together with the email address you submitted it with. Both must match for us to disclose any status information about the request.

What do the request statuses mean?

Received means the request is logged and queued and a confirmation email has been sent. In review means we are verifying your identity and gathering your data. Completed means we finished acting on the request and emailed the outcome. Closed without action means we could not verify or lawfully act on it, and the reason is shown here and emailed to you.

I lost my reference code. How do I find my request?

Email our privacy address from the same address you submitted the request with and ask for the reference code. We will not disclose request details to any other address, because the reference plus matching email is how we protect the request from third parties.

Can I appeal a request that was closed without action?

Yes. Reply to the decision email to appeal and we will re-examine it. EEA, UK and Swiss users may also complain to their supervisory authority, and residents of US states with a statutory appeal right can exercise it.